Hair Care & Sale Agreement


Hair Extensions Purchase Agreement and Care Guidelines.



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Hey there! So you’ve got yourself some gorgeous new hair extensions, huh? Congrats! Here’s the deal: if you want to keep those babies looking luscious and healthy, you gotta follow some rules. First and foremost, read the care instructions carefully and use only the safe products that are recommended for your extensions. Trust us, you don’t want to ruin your new look by using products that contain harmful ingredients! Even if you’ve splurged on the best quality extensions, they won’t last if you don’t use the right products to keep them moisturized and smooth. Keep in mind that hair extensions don’t get nourishment from your scalp or natural oils, so you can’t just use any old salon products and hope for the best. So, read up, follow the instructions, and enjoy your fabulous new locks!

Did you know that every set of human hair extensions comes from a different person? That means there can be some variations in texture and appearance, just like with our own natural hair. But fear not, my friend! With some TLC, you can help your hair extensions stay luscious and lovely for longer. The key is to be gentle when brushing and washing them, and to avoid using too much heat or harsh chemicals. Just think of your extensions as your BFF - you wouldn't treat them poorly, right? So show them some love, and they'll love you back by looking beautiful and natural for months to come.

Alright, listen up folks! We’re about to drop some serious knowledge bombs on how to take care of your hair extensions, and even if you’re a seasoned pro, you might learn a thing or two!

  1. HEAT: First things first - heat is not your friend. Sure, we all love our trusty flat irons, curling wands, and blow dryers, but excessive heat can seriously damage your extensions and leave them dry and brittle. So, use the LOWEST heat setting, don't hold the heat in one spot for too long, and avoid going over the same piece of hair multiple times. And hey, be extra careful with the ends of your extensions, which are the oldest and most fragile part. Always use a thermal protector to keep those babies safe! And if you want a heat-free way to style your hair, try sleeping in two braids, a silk hair bonnet or sleeping with your hair wrapped into a heatless curler. Trust us, your extensions will thank you!
  2. BEST STYLER: Alright, listen up hair lovers! We've got a hot tip for all you long-term hair extension wearers who are also trying to grow out your natural hair. You ready for it? Invest in a Loreal professional Steampod 3.0! This baby is a game-changer - it causes 80% less splits and breakage than a regular straightener, and even adds moisture to your hair as you style. That means less damage, less trims, and extensions that stay looking fresh and fabulous. Oh, and don't forget to use a Nak scalp to hair thermal protector leave-in conditioner spray before heat styling. And once you're done, mist on some Schwarzkopf Osis Sparkler for a sleek and smooth finish. Finally, add a pump of Wella Luxe Oil through the mid-lengths and ends for some serious shine. Trust us, your hair will thank you for this little bit of luxury!
  3. CHEMICAL TREATMENTS: Chemical treatments such as hair coloring, perming, toning, purple shampooing and relaxing can weaken the hair strands and cause breakage. OUCH!
  4. HOT SHOWERS: Do you love taking hot showers? unfortunately, hot water can wreak havoc and dry out your hair extensions. Keep the temperature lukewarm to avoid the drama. And remember, if you're soaking up the sun, be sure to protect your hair from those harmful UV rays, or you'll be left with dry and weak locks. If you're a water baby who loves swimming in chlorinated or saltwater, beware! Your hair can become a tangled, dry mess. Avoid at all costs! If you do get it wet , don't let it dry out in the sun; wash it out with fresh water ASAP. To bring your hair back to life, treat it to an anti-frizz mask and leave it in for ten minutes. Finally, if you live or work in an area with hard mineral water, don't despair! Invest in a water filter for your showerhead to prevent mineral damage to your hair. Your hair will thank you for the extra TLC!
  5. ROUGH BRUSHING: Hey busy lady! Do you brush your hair roughly when you are in a rush? be careful not to go overboard with the brushing and rubbing, or you'll end up with tangled and broken hair extensions. And remember, wet hair is a big no-no for brushing; it can stretch and snap. Instead, brush it while dry, before washing and be gentle when squeezing the water out with a towel. NEVER scrub the hair between the towel.If you're looking for a way to reduce friction and breakage, invest in a pure silk pillowcase or a Silk hair bonnet.
  6. DUST ,DIRT & GREASE: Working in a dusty or greasy environment? Don't worry; we've got you covered! Wrap up your hair in a silky headscarf or bonnet to keep it protected from any damage.
  7. AVOID SULPHATE ,ALCOHOL & PROTEIN: When it comes to hair care products, avoid those with harsh ingredients like sulfates, alcohol, proteins, keratin, and silicone. These ingredients can strip your hair of its natural oils and leave it dry and brittle. So, be gentle with your hair and choose products that will nourish and protect it instead!  Never* use products that rebuild or rebond the hair as it will cause breakage on hair extensions. (NEVER use olaplex,pantene or wella hair washing products.)
  8. AVOID PROTEIN: Protein, protein everywhere, but not a hair to spare! Okay, let’s get serious for a moment. When it comes to hair extensions, using too much protein can be a bad thing. While protein is great for building strong muscles, it can actually make your hair extensions weaker and more brittle. Think of it like building a house with too much cement; it might make it stronger initially, but over time, it’ll make it more brittle and prone to cracks. The same thing happens with your hair extensions when you use too much protein. AVOID OLAPLEX & K18 , AVOID WELLA  or KERASTASE CONDITIONERS & MASKS (too much protein), or other protein dense products and products that are for growth , rebonding, rebuilding or volumising, if you want your hair to survive.
  9. OVER-WASHING: Do you love washing your hair extensions every day? Well, sorry to burst your bubble, but that can actually make them dry and brittle over time. To keep them looking fabulous, it's recommended to wash them once or twice a week. But if your scalp gets oily, don't sweat it! Just use a dry shampoo on the top roots of your hair, avoiding the weft. Or try a mini wash during the week by only washing the top section of your hair above the extensions and rinse it out forwards to avoid getting the extensions wet. Washing too frequently strips your extensions of their oils and can cause dry hair. Whatever you do, NEVER use an anti-dandruff, clarifying or anti oily scalp shampoo. These will strip your scalp AND extensions of all moisture making them a dry frizzy mess.
  10. SLEEPING IN WET HAIR: Now, let's talk about sleeping with wet hair extensions. It might seem like a good idea after a late-night shower, but trust us, it's not! Sleeping with damp extensions can cause tangling, matting, and breakage. Yikes! So, to keep your hair looking silky and smooth, let your hair extensions air dry or blow dry on a cool setting before hitting the hay. Trust us; you'll thank us in the morning!
  11. APPLICATION METHOD: This is a pro tip for our wonderful Hair extensionist ladies! Some weft methods that curve clients hair inside the beaded track, rather than keeping hair in direction of growth are more likely to cause tangling issues, especially if clients hair is course or short in length. If bottom row Is applied low down it will also rub against back of neck and tangle. If this happens, never fear ! Just raise the height of bottom row and apply beads in a method that keeps hair in direction of growth.
  12. MOVE UPS: Now, let’s talk about move-ups. We know it’s tempting to leave your extensions in for as long as possible, but after six weeks, it’s time to give them some love. If you leave them in for too long, your hair will grow down, and the extensions can rub against your neck and clothing, causing tangles plus the hair that has shed naturally over time can start to matt inside the regrowth. So, be sure to keep up with your maintenance appointments to keep your hair looking fabulous and tangle-free!
  13. HAIR FALLOUT: let's address the normal and expected hair fallout. Just like leaves falling from a tree, a little hair fallout is perfectly natural. When you receive your shiny new extensions, expect some initial shedding. Don't worry, it's all part of the hair extension journey! Throughout their lifespan, some hair fallout will continue, but fear not, my friend, because we've got some tips to minimize it.
  14.  SECURE HAIR BEFORE BED: Not tying your hair in a loose braid or ponytail before bed can lead to tangling and breakage while you sleep. Silk hair bonnets are perfect for preventing breakage during sleep.
  15. NEVER USE hair ties with metal parts or rubber hair ties: Hair ties with metal parts can snag and break the extensions.
  16. EXCESSIVE pulling or tugging or playing with the ends of extensions: Avoid pulling or tugging on your hair extensions, as it can cause breakage.
  17. AVOID CHLORINE & SALTWATER: This will damage hair extensions, so it's important to protect them while swimming. Many suburbs in suburban Australia, and especially regional areas have a very high Chlorine content, many are higher than swimming pool safe levels. This and the minerals will cause dryness and breakage. To avoid premature deterioration, invest in a shower filter. It will help your own hair as well as the extensions
  18. AVOID EXCESSIVE SUN EXPOSURE: Prolonged exposure to the sun's UV rays can cause dryness and damage to the extensions.
  19. PROTECT DURING PHYSICAL ACTIVITY: Friction from activities like sports can lead to tangling and breakage of hair extensions
  20. USE A LEAVE IN OIL/SERUM/CONDITIONER: Hair Extensions only receive the moisture we add to them as they are not connected to our scalp. They require a leave in conditioner (such as Muk ultra soft) and a light oil such as wella luxe oil or the morocanoil glimmer shine mist. Natural Look shine spritz is also a great leave in to keep hair smooth, tangle free and UV protected.
The selection of shampoos, masks, oils and leave in serums mentioned, have been tested on our hair extensions and are safe to use. Only use products pictured to avoid disappointment, as experimenting with other salon products could lead to premature breakage and tangling. 


Spice up your style game and steer clear of these hair extension mishaps! Check out some clothing options that can lead to annoying friction and tangling:

  1. Hoodies: Watch out for those hoodies that love to tango with your hair extensions, causing a wild mess at the back of your neck.
  2. Scarves: Avoid woolen scarves that have a knack for entangling your hair extensions, turning them into a knotty nightmare.
  3. Collared shirts: Beware of collared shirts that love to play a game of hide-and-tangle with your hair extensions, especially at the nape of your neck.
  4. Hats: Hats might be stylish, but they can also turn into mischievous hair extension entanglers, particularly at the crown of your head.
  5. Synthetic fabrics: Stay away from synthetic fabrics like polyester and nylon if you want to prevent hair extension static electricity from turning your hair into a frizzy frenzy.
  6. Short hairs and undercuts: Keep an eye out for those sneaky short hairs near the bottom of your neck or undercut, as they enjoy bunching up and causing tangling trouble at the top of your extensions.

Now you're armed with the knowledge to keep your hair extensions tangle-free and your style fun and fabulous!

Steer clear of rough and synthetic materials that can spell trouble for your extensions. Instead, go for silky smooth fabrics like cotton or luxurious silk. Your hair will thank you! Hoodie Hacks: If you absolutely can't resist rocking a hoodie, fear not! Tie your hair up or unleash your braiding skills to keep those tangles at bay. Stylish and tangle-free—what a win!

What products will keep my extensions looking enviously fabulous?

Now, let's talk about our fantastic range of hair extension care products. Not only are they affordable, but they've also been tried and tested to ensure maximum awesomeness for your extensions. Moisturize and pamper your hair with our top-notch products, specially designed to prolong the lifespan of your extensions. Keep in mind that using other salon products may come with a risk, so stick to the tried-and-true for hair extension greatness. Oh, and did we mention Afterpay is available?

Alright hair adventurers! Let's talk about some playful disclaimers when it comes to experimenting with salon products: We love seeing your adventurous spirit, but please be aware that if you decide to dabble with other salon products instead of our recommended ones, we won't be held responsible for any unexpected outcomes. It's like entering a haircare jungle without a guide! We totally get it if you want to explore uncharted territories and try new products. Just remember, by deviating from our recommendations, we won't be able to dive into the manufacturer's realm of resolutions to sort out any issues that might pop up. It's a wild ride, my friend! So, let your inner hair explorer shine, but tread carefully when venturing beyond our suggested products. Embrace the unknown at your own risk and always keep your haircare journey exciting and filled with a dash of adventure! Happy Styling.


Get ready for a hair care extravaganza, packed with fun and fabulous tips to wash, dry, and style your hair extensions safely:

STEP 1 - Brush like a Boss:

Before diving into the water, brush your hair extensions like a pro! Start from the ends and work your way up to avoid bringing any tangles down and making them worse. Remember, wet hair is weaker and stretchier, so rest the weight of your wet locks on your shoulder to prevent strain on your own hair. And hey, a gentle detangling brush is your new best friend!

STEP 2 - Shampoo Magic:

Picture this: shampooing opens up the cuticles like unlocking a secret treasure chest. But here's the deal, if those cuticles aren't smoothed down properly with the right products, it's like a wild dance of tangled hair strands as those cuticle 'scales' rub together. And trust us, you don't want your hair extensions joining in on that tangly party!

So, listen up and join the fun rules of washing: never rub your hair extensions together during the washing or drying process. That's a big no-no! Rubbing them will only cause the cuticles to raise and make it harder to smooth them down. Let's keep those cuticles calm and collected, shall we?

When it's shampoo time, focus your love and lather on your scalp—because that's where all the oil action is happening. Avoid applying shampoo directly to your precious hair extensions. We don't want to strip away their moisture, do we? Instead, let the shampoo rinse through the rest of your hair, cleansing it sufficiently without leaving your extensions high and dry.

Now, here's a secret potion we recommend for your shampooing extravaganza: the Natural Look Shampoo from the Colour Art range. It's like a magic elixir formulated to cleanse and protect dry, damaged, and color-treated hair. Expect maximum shine, a luminous lustre, and fortified strands thanks to its antioxidant powers. Plus, it's a superhero against environmental damage, chemical treatments, and daily heat styling. The best part? It's free from sulfates, parabens, and petrochemicals. Say hello to happy, healthy hair extensions!

Remember, while it's important to keep your extensions clean and free from the build-up of dirt, oils, and products, let's not go overboard with the washing frenzy. Over-washing, hot showers, and excessive heat styling can dry out and damage your extensions. So, aim for a sweet spot of 1-2 washes per week using the recommended products and procedures. And if you're in need of a little refresh up of oily roots in between washes, grab Davroe Revive dry shampoo. Spritz it on the top of your own hair for that fresh feeling (but avoid spraying it directly on the extensions).

STEP 3 - Hair Mask Bliss:

After shampooing, indulge in a little hair mask magic. Let the Natural Look Anti-Frizz Hair Mask work its wonders on your extensions for a minimum of 3 minutes (or longer if your hair feels extra thirsty). Kiss frizz and static goodbye while keeping your hair extensions smooth and hydrated. It's the secret ingredient to a hair extension fairy tale! This mask is a MUST have to keep those extensions smooth and hydrated! Another alternative is the Moroccan Oil Hydrating mask OR Deep Muk 1 min treatment. Both super deep conditioning masks to help restore moisture, elasticity, and shine to dry hair. Formulated with argan oil and other nourishing ingredients.

STEP 4 - Condition with Love:

Spread the love to your extensions with a conditioner party! Apply it from your ears downwards, leave it in for 2 minutes, and rinse it out. Our go-to is the Natural Look Colour Art Conditioner. It's a moisture powerhouse that reduces stress from styling and environmental factors. With its high vitamin C and natural antioxidants, it leaves your extensions soft, manageable, and shining bright like a diamond.

STEP 5 - Leave-in Magic & Drying Dance:

After gently squeezing out the water from your hair extensions with a towel, it's time to bring in the blow dryer on a cooler setting. We're talking about a hair drying extravaganza that's cooler than an ice cream party! But wait, there's more.

Once your extensions are halfway dry, it's the perfect moment to apply the sensational leave-in cream. Picture it as a magical potion that pampers and protects your hair extensions. And here's a tip for the adventurous souls: if time allows, let your extensions dry naturally. It's like giving them a vacation in the sun, basking in all their glory!

Listen up, my hair care explorers! Scrubbing your hair extensions during the drying escapade is a big no-no. We want those cuticles to stay smooth and tangle-free, not raise like mischievous little monsters. Remember, your extensions don't get the same oils as your scalp, so there's no need to go all out with the scrubbing action. Keep it gentle.

Now, let me introduce you to the ultimate leave-in cream, the Natural Look Ends Therapy! This little marvel includes UV protection to shield and seal the hair cuticle while restoring the natural pH balance. It's like having a superhero cape for your hair, fighting against dry, split ends and those pesky flyaways. Plus, it offers protection from chemical spells, thermal styling adventures, and even the sun's harmful UV rays. Just apply it to your damp hair, gently comb through, and let the magic work its wonders. And here's the best part—you don't need to wash it out! It can even be applied to dry hair for an extra touch of enchantment.

STEP 6 - Heat Styling Glam:

For those moments when you want to unleash the styling tools, protect your extensions with NAK Thermal Protector. It detangles, improves manageability, and shields against heat styling and sun damage. Keep those strands safe from extreme thermal stresses and maintain that gorgeous color. Oh, and if you're feeling extra fancy, consider the L'Oreal Professional Steampod for super sleek results and maximum hydration.

STEP 7: Daily Care Goodies:

There is 2 or 3 products that are essential to the daily styling and smoothing of your hair extensions! An oil and a leave in conditioner is essential.

Natural Look ColourArt Shine Spritz

ColourArt Shine Spritz is the perfect balance between an instant shine lightweight spray and a protector against heat and UV damage.

Infused with Native Australian Plant and Flower Extracts, this antioxidant vitamin nectar provides long lasting shine, adds moisture and tames fine, fly-away hair leaving it soft, silky and with an incredibly healthy glow. With an exceptional luxurious scent, delivers a sensorial journey while melting into the hair. Suitable for natural, colour treated or highlighted hair. ColourArt range is specially designed with biodegradable formulas and naturally derived ingredients - including Papaya Extract, Coconut Oil and Kakadu Plum- to help maintain the vibrancy of your professional colour and reduce colour fade caused by the sun, thermal styling and environmental influences, keeping your hair beautiful for longer.Formulated with AUSTRALIAN BLEND 5 NATIVES, Natural Look’s exclusive selection of our five favourite vitamin rich and antioxidant Australian Native Ingredients: Quandong, Kakadu Plum, Desert Lime, Lilly Pilly & Wattleseed. AUSTRALIAN BLEND 5 NATIVES contains a high content of Vitamin C & Natural Antioxidants to guard against colour fade, extending the life of your colour and leaving the hair in exceptional condition.


Wella Luxe Oil OR MoroccanOil Glimmer Shine Mist (you don't need both)

Get ready to indulge in the hair care extravaganza with the magnificent Wella SP Luxe Oil!

Picture this: your hair extensions are like VIP guests who don't receive the natural oils our own hair does. But fear not, because the Wella SP Luxe Oil is here to save the day! This light and lovely oil will keep your extensions smooth, hydrated, and silky, like a luxurious spa retreat for your hair. Just a few pumps of this enchanting oil are all you need, and guess what? This bottle will last you for months! It's the secret weapon for achieving hair extension perfection, smoothing them out and making them softer than a cloud. The magic lies in its light and thin formula, perfectly coating each strand and leaving your hair looking and feeling natural, smooth, and lush.

Deep Muk Leave in Conditioner

Deep Muk is an ultra-soft, weightless spray to instantly detangle and invigorate the hair while nourishing, strengthening and replenishing lost moisture. Suitable for all hair types (including dry, brittle, chemically treated and bonded hair extensions) and perfect for daily use. Deep Muk gives instant smoothing properties, making hair easy to detangle after use and instilling it with shine and softness.

MoroccanOil Glimmer Shine Mist

Our clients are obsessed with this product! Game changer for your hair health and longevity.Add this perfect final step to any style for beautiful, .shiny hair. Moroccan oil® Glimmer Shine is a finishing spray that attracts and reflects light to give hair a gorgeous gloss. Infused with argan oil, vitamins and antioxidants, this hair shine spray creates an invisible veil of pure, luminous shine which helps protect hair against harmful environmental elements like the sun, salt water and chlorine. It also enhances color and highlights, for hair that reflects beautifully in any light. Alcohol-free.


Now, listen up, my adventurous souls! Here's where people tend to go wrong: they opt for thick oils such as coconut oil, thinking it's the solution to all hair extension woes. But let me tell you, those oils are like thick, gluggy monsters that will suffocate your hair extensions and cause friction, making them look worse. Trust me, you don't want your extensions swimming in an oily coating that's as hard to remove as a stain on your favorite shirt. So, let's steer clear of those oils, shall we?

But what if your hair extensions get frizzy or dry? Fear not, my dear friends, for I have a solution. First, give your extensions a gentle brush to remove any dust that may have built up on them. Then, unleash the warm air from your hair dryer, and blast your extensions for a glorious 10 seconds. This will blow away any worries and leave your hair extensions feeling refreshed. Now, it's time for the star of the show—the Wella SP Luxe Oil! Pour a little into your palm, rub your hands together like you're concocting a magical potion, and stroke your hair to evenly distribute this elixir of smoothness onto your extensions. Voila! Your extensions will thank you for the pampering. Or mist through some MorocconOil Glimmer shine spray to evenly distribute moisture and shine.

But wait, the fun doesn't stop there! Let's talk about nighttime hair extension care, because even your extensions deserve a good night's sleep. First, brush them as we've previously instructed, treating them like the precious gems they are. Then, it's time to apply the luxurious Wella SP Luxe Oil or perhaps a spritz of the Colourart Shine spritz, or Deep Muk leave in conditioner mist for that extra touch of elegance. Now, gather your extensions into one or two loose plaits or wrap them around a heatless curler before drifting off to dreamland. This prevents your extensions from rubbing against your pillow and minimizes the need for extensive brushing in the morning. Oh, and here's a pro tip: consider a silk satin pillowcase to reduce any friction and ensure a smooth and glorious awakening. In the morning, release the plaits, give a spritz of the Osis spray, and brush through as we've instructed before. And remember, my dear adventurers, never, ever sleep on damp hair extensions, unless you want to wake up to a tangled mess that even Rapunzel couldn't handle.

So, let the Wella SP Luxe Oil transport you to a world of hair extension wonders, where smoothness, silkiness, and pure luxury await. Use 2-4 times per week, embrace the magic, brush with care, and let your extensions shine brighter than a shooting star!

Brushing Bonanza:

Ready to tackle those tangles? Start with a wide-tooth comb to gently remove any major knots. Then, grab a loop brush or boar bristle tangle remover brush to work closer to the roots and over the extension bonds. These brushes are designed to slide smoothly without causing any pain or pulling. Finally, finish off with a natural bristle brush to add that perfect touch of glam. It's the ultimate trio for

Blonde vs. Dark: The Hair Extension Showdown!

Attention, all blondies and lovers of lighter shades! Your precious tresses require some extra tender loving care. Why, you ask? Well, those beautiful blonde locks have been lightened from a darker hue, making them a bit more delicate. So, if you've rocked darker hair extensions in the past, beware of the differences!

Let's talk about cuticle hair extensions, the magical ones that keep the outside layer intact. These extensions undergo a gentle coloring process, preserving their natural shine and luster. On the other hand, we have Standard Remy extensions...

Toning or Colouring:

Now, let's dive into the world of toning and coloring hair extensions. While it's possible to transform their hues, it's important to tread carefully. Toners and dyes can contain some pretty harsh chemicals that may cause damage if not used correctly. Think dryness, tangling, matting, split ends, breakage, and shedding – yikes! Plus, modifying your extensions can also impact their lifespan. So, consider toning and dyeing a risky adventure that might void any guarantees from the manufacturer.

Hey, we know many of you are daring enough to customize your hair extensions, but here's the scoop: We don't recommend it. Trust us, dryness and tangling are no fun, and you definitely want your extensions to last. If you still can't resist the temptation, do a patch test first to avoid any unwanted surprises. Remember, we can't be held responsible for any unexpected toning or dyeing results.

Here's the deal: When you purchase or install your hair extensions, Femme Fatale PTY LTD has your back, and will help guide you to make your extensions last. But if any issues arise, we'll have to pass the baton to the distributor or manufacturer for the final verdict. Keep in mind that most companies have a no-refund policy, as the longevity of your extensions depends on the products you use and how you care for them. So, it's all about proper maintenance, folks!

Manufacturers won't refund your extensions if they become dry or tangled. But don't you worry, because we've got your back with this ultimate care sheet! Get ready to unleash the power of moisture and revive your extensions like never before.

We've gathered all the top-notch products and insider tips to bring your extensions back to life. Say goodbye to dryness and tangles, and hello to hair that's soft, smooth, and ready to slay! So, let's dive in and give your extensions the hydration they deserve. It's time to transform them into a luxurious mane that'll turn heads everywhere you go.

Remember, when it comes to dryness and tangling, it's all about proper care, the right products, and even the environment. But with our expert advice, you'll be able to conquer these challenges and make your extensions feel brand new.

So, grab your favorite hair care goodies, follow our tips, and get ready to bring back the moisture! Let's unleash the magic and turn your extensions into the luscious locks of your dreams. Get ready to slay, my friend!

Fading hair extensions?

Hey there, fashion-forward trendsetters! We know how much you adore your vibrant extensions, and we're here to spill the tea on why their colors may fade or lighten over time. But don't worry, it's not a flaw in your fabulous locks! Let's dive into the exciting world of extension color and discover why these changes happen to them all.

Picture this: tap water and hair products loaded with minerals, along with those sizzling hot styling tools we can't resist – they all play a role in the fading and discoloration game. But fear not, my adventurous souls! We've got the inside scoop on why this happens and how to keep your extensions looking stunning.

Now, here's the deal: hair extensions are a bit more porous than your natural locks. Since they're no longer attached to your scalp, they miss out on those natural nutrients that act as a protective shield. This makes them more vulnerable to discoloration and damage. Plus, let's not forget that they've undergone that fabulous chemical lightening process from their original brown hue, which amps up their porosity even more. It's all part of the magic, folks!

Light ashy browns or root fades are more susceptible to fading as well as light warm browns.

So, what are the culprits behind fading and damage? Brace yourselves, because we've got quite the lineup:

  1. Hard water content – the sneaky mineral content in your tap water.
  2. Chlorine and salt water – a splash of fun, but not for your extensions.
  3. Sunscreen and UV rays – when they team up, they can break down those hair cells.
  4. Hair products with dyes – they might add a pop of color, but they can also cause trouble.
  5. Harsh shampoos and hair cleansers – they're not exactly BFFs with your extensions.
  6. High-temperature heat tools – beware, high heat can turn your blonde hair brassy!
  7. Washing with hot water – it may feel cozy, but it's not the best for your extensions.

Remember, darlings, extension fading and discoloration are not a flaw in the hair or the person who applied them. They're as natural as your own locks! So, embrace your colorful side, take care of those extensions, and get ready to rock vibrant hues that will turn heads wherever you go. Let's keep that fabulous color alive, shall we?

Tape Adventure: Care and Removal!

First things first, after your tape extensions have been applied, we need to let that adhesive work its magic. For the next two days, resist the urge to get your hair wet. Let that adhesive set and secure those luscious locks in place.

Now, fast forward 4-8 weeks. It's time for the next chapter: tape removal. But fear not! Our special adhesive dissolving spray is here to save the day. It works like a charm, allowing those tapes to slide out smoothly without causing any damage to your precious strands. Now they can be re-taped and applied again! Pro tip: Please leave the removal process to the professionals. Attempting it yourself could result in unwanted hair loss and breakage. Yikes! So, my hair aficionados, remember to let that adhesive set, trust the pros for removal, and embrace the possibility of re-taping your extensions. With our care and expertise, your tape extensions journey will be nothing short of epic. Get ready to slay with your fabulous locks and conquer the world, one strand at a time!

Move Over, Move Ups: Keep Your Extensions in Check!

We've got the scoop on those fabulous move ups you need to keep your weft, tapes, locket, or nano ring hair extensions looking flawless. On average, these babies should be refreshed every 5-8 weeks. But why, you ask? Let's unravel the secret! Here's the deal: we all shed about 50 to 100 hairs a day. It's natural, so no need to panic! But guess what? Some of that attached hair will naturally shed too, and over time, it weakens the hold on your extensions. We don't want that, do we?

Leaving your move ups longer than recommended can spell trouble for your natural locks. Imagine the weight of those gorgeous extensions pulling down on your own hair. Ouch! Plus, if you keep them in for more than 8 weeks, things can get tangled and matted between your scalp and the attachment point. Trust us, you don't want that hairstyle drama! Now, if you dream of long, luscious locks while rocking extensions, here's the golden rule: never go beyond 8 weeks without maintenance. It's the secret to nurturing both your natural hair and those fabulous extensions.

Oh, and let's not forget the first week or two after application. We want to protect your precious strands, so rock low ponytails, low styles, or simply let your hair down. This way, you'll avoid putting too much strain on your lovely locks. Stylish and smart, right?

Weft removal:

Now, let's switch gears to weft removal. Brace yourself because this part requires a pro. We repeat, a pro! Removing wefts yourself is a wild ride you don't want to take. Trust us, it's like trying to tame a unicorn—you might end up with a hair catastrophe. Even if someone else is handling the removal, there's still a high chance they'll snip off your precious strands. Let's avoid that, shall we?

Lucky for you, our weft removal service is a breeze. In just half an hour, our professionals will work their magic, ensuring your weft is safely and expertly removed.

Placement Precision: Your Hair Adventure!

Your extensions have been meticulously placed to match your unique hairstyle, parting, and hair density. We're talking a customized masterpiece just for you!

But hey, we totally get it. Sometimes you want a little tweak, a touch of personalization. And guess what? You've got the power to request it! When you come in for your next move up, don't be shy—let us know if you want any adjustments. We're all ears and ready to cater to your placement preferences. It's like having your own personal hair genie granting your style wishes!

Now, let's talk about the rarest of instances. Picture this: a string breaks or comes loose. Don't fret! We've got your back. Simply reach out to us, and we'll schedule a touch-up appointment to fix things up. We're dedicated to keeping your hair game strong and flawless.

So, my fellow hair explorers, embrace the excitement of customization. At your move up, dare to ask for the placement you desire. We're here to make your hair dreams come true and create a look that's uniquely YOU. Get ready to slay and turn heads wherever you go!


Hey there, colour connoisseur! Let's talk about the vibrant world of colouring hair extensions and unleash your inner artist!
Now, here's the scoop: colouring your extensions darker is absolutely okay and can be a fantastic way to switch up your look. However, we have one golden rule—never, ever bleach those beauties! Bleaching can be a bit of a buzzkill, causing dryness that even the Sahara desert would envy. So, let's stick to safe and gentle hair colours, shall we?
If you're ready to embark on a colourful journey, we highly recommend paying a visit to a fabulous salon. Let those professional hair wizards work their magic and ensure your extensions receive the royal treatment they deserve.
Once you've unleashed your inner artist and achieved the desired hue, it's time to pamper those extensions with some extra love. Show them you care by treating them to a luxurious overnight treatment. Think of it as a spa day for your locks—repairing any damage and restoring that much-needed moisture. And hey, if the toner or dye ends up misbehaving and weakening the ends, a little trim might be in order. It's like giving your extensions a mini makeover!
Now, let's preserve that luscious moisture, shall we? After your coloring extravaganza, rinse off any excess product, towel squeeze dry hair gently, and let those extensions air dry naturally. Trust us, they'll soak up all that goodness and retain their fabulousness. And if you absolutely must use a blow dryer, remember to keep it cool, baby! No scorching temperatures here, just a gentle breeze to keep things stylish.

PURPLE SHAMPOO BATH TIPS: Mix in a few pumps sulphate free purple shampoo in a basin of warm water to create your magical toning potion, lather it in your hands first to prevent purple clumps in the water. Time to dip those extensions! Submerge them in 10-20-second intervals until you achieve the desired result. Remember, extensions tone faster than our own hair, so keep an eye on those ends to prevent any accidental purple adventures. We take no liability for over toned hair. The ends will grab first so dip them in last.

Embrace the uniqueness of each set. Just like humans, hair comes in all shapes and styles. Some may hold curls better, while others prefer a sleek look. It all depends on the hair donor, and that's something we can't control. So, grab your favorite hair products and sprays to hold that style in place. You've got this, hair maestro!


Now, let's talk about weight and thickness. Hair is like a chameleon—it can change its weight depending on how much moisture it holds. So, don't be surprised if there's a little variation in weight. Embrace the uniqueness! Oh, and speaking of uniqueness, extensions often come pre-layered to blend with your own hair. Shorter strands and slightly thinner ends? Just like your own fabulous layered locks! Even though our hair is double drawn and has mostly longer strands, there will still be a few shorter strands. Each pack is weighed by the manufacturer after they have been washed, colored and packaged, over time when moisture evaporates the weight will be less, but never fear as soon as you wash them the weight of each strand returns and will be 15-20% thicker than when un-used. Hair is sold on the weight of the hair when freshly washed after manufacturing and as they have labelled on the packaging. It is your responsibility to assess the hair when received. If unhappy hair can be exchanged as long as gold bands are still intact.

Now, let's talk storage. When your extensions are taking a break from being fabulous, store them in a hair net or box to prevent those dreaded tangles. We want your extensions to stay smooth and knot-free, ready to dazzle whenever you want to rock them again!

DELIVERY DISCLAIMER: We're not liable for any delivery adventures or postage service delays. Oh, and please double-check your address because we wouldn't want your extensions to take a detour to Timbuktu!

EXCHANGES We've got your back when it comes to your hair extensions, and we want you to be absolutely thrilled with your purchase! As much as we'd love to offer refunds, we have to follow those pesky health regulations. But don't worry, we've got an awesome exchange policy in place. If you haven't removed those hygiene gold bands or plastic security holders, and the hair hasn't been tried on, we're more than happy to help you find the perfect match. You can easily compare the colour with your own hair by simply removing the plastic sleeve. We want you to be completely satisfied with the thickness, length, colour, weight, and texture of your extensions, so please give them a thorough inspection before removing those bands or seals. We're here to make sure you leave with a smile on your face and a fabulous new look!

Remember, hair extensions are a temporary solution to achieve your long hair dreams. They're like magical wands of fabulousness, but they don't last forever. With proper care and maintenance, you can enjoy their beauty for approximately 3-12 months. It's a hair adventure you won't want to miss!

In a world where fabulous hair reigns supreme, caring for your extensions is the ultimate secret to unlocking their full potential! With the right know-how and a sprinkle of haircare magic, you can keep your extensions looking like a million bucks. From pampering them with moisture-rich products to banishing tangles with gentle strokes, this care sheet has spilled the beans on all the tricks of the trade. So go ahead, flaunt those luscious locks with pride, and let your extensions be the envy of all! Remember, with a little love and a touch of sass, your hair game will always be on point. Keep slaying, you glamorous diva!

With love and fabulousness,
Your Hair Extension Dream Team

Femme Fatale Hair Extensions


What is the Refund/Replacement Policy for our Hair Extensions?

Thank you for choosing our hair extensions. We strive to provide high-quality products and excellent customer service. Please read our refund/replacement policy carefully before making a purchase.

We regret to inform you that we do not offer refunds on hair extensions unless they are deemed defective by our manufacturer. However, we are committed to ensuring customer satisfaction, and if you encounter any issues with your hair extensions, we encourage you to follow the replacement process outlined below.

Defective Hair:
If you believe that the hair extensions you received are defective, you must notify us within two weeks of receiving the product. Please contact our customer support team at We will guide you through the process and address your concerns.

Replacement Process:
To initiate the replacement process for defective hair extensions, please follow these steps:

1. Notify us: Contact our customer support team within two weeks of receiving the hair extensions to report the issue and request a replacement.

2. Return the hair: If our customer support team determines that a replacement is necessary, you will be provided with instructions on how to return the defective hair extensions. Please note that the cost of return shipping is the responsibility of the customer. If deemed by manufacturer a replacement is needed the return shipping will be refunded when the replacement is sent.

3. Manufacturer evaluation: Once we receive the returned hair extensions, our manufacturer will conduct a thorough evaluation to determine if the product is defective. This evaluation may include testing the hair to ascertain its quality.

4. Manufacturer's decision: Our manufacturer will make the final determination as to whether the hair extensions are defective and if a replacement will be sent. We will communicate the decision to you promptly.

Conditions for Replacement:
Please be aware of the following conditions for eligibility for a replacement:

a) Recommended products: The use of recommended hair care products is essential to maintain the quality of the extensions. If the recommended products have not been used, the replacement may be void.

b) Hair alteration: Any alteration, including cutting, dyeing, or chemical processing of the hair extensions, will void the replacement eligibility. The hair must be returned in its original condition.

The following situations are not considered defects and will not be eligible for replacement:

- Hair becoming dry, tangling, or experiencing breakage due to insufficient moisture or heat styling, as this is not a product defect but rather a result of inadequate care or improper usage.

We appreciate your understanding and cooperation in adhering to these policies. If you have any further questions or concerns regarding our refund/replacement policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction with our hair extensions.